Custom Items: No returns or refunds.
Art Prints: If an item arrives damaged, email me right away with photos. Ship the item back and I will send you a replacement. The initial shipping cost pertaining to that item will be refunded.
Yarn: Yarn that still possesses an intact label and hasn’t been unwound from its skein may be returned if mailed within one week of purchase. If the yarn arrives back undamaged, a refund will be issued. Return shipping cannot be refunded.
Shirts: Returns mailed within a week due to fitting issues are accepted, and a refund will be issued if the shirt is returned undamaged. Shipping cannot be refunded.
Downloadable Items: No returns or refunds.
Fill-in-the-blank Story Hard Copies: No returns or refunds.